ServusConnect takes your maintenance operations to the next level with features like mobile maintenance, digital inspections & resident notifications.
SERVICE REQUESTS
Digitize Your Work Orders
Implementing a paper-less work order process has never been easier. ServusConnect’s Service Request workflow is purpose-built for Apartment Maintenance Operations, making it simple for staff to learn & easy for residents to engage, all while providing industry-best analytics.
Bringing in ServusConnect was one of the best decisions we ever made to improve our onsite maintenance operations. Our Property Teams love it and the data insights are a game-changer!
– Gary Triplett, SVP Hawthorne Residential Partners
WORK ORDERS MADE EASY
Create Requests from Anywhere
Whether initiated on your resident portal, PMS system, a website form, or directly inside ServusConnect, no matter where service requests are created, ServusConnect brings them together in one spot to easily manage the entire process.
Technicians Can…
- Accept Requests
- Reassign Requests
- Decline Requests
Property Managers Can…
- Update Schedule
- Reroute
- Reprioritize
- Archive
- Place On-Hold
- Review & Approve
EASY FOR MANAGEMENT TEAMS
Review Work & Notify Residents
Get notified when work is completed by the maintenance team and stay on track with and automatically launch completion notes and survey requests to your residents.
- Review Completed Tasks
- Place On-Hold for Repairs
- Print Work Orders
- Notify Residents when Work is Completed
- Send Resident Surveys & Notes
EASY FOR TECHNICIANS
Mobile App for Technicians
Simple to learn and easy to use, our mobile app allows your maintenance team to digitally document their work and keep track of daily tasks.
- Complete Repairs
- Resident Messaging
- Spanish Language Translator
- Speech to Text
- Add Comments
- Upload Pictures & Video
ENGAGE RESIDENTS
Resident Notifications
Are your Residents happy with your service? ServusConnect makes it easy to get immediate feedback after work orders are completed.
- SMS Alerts
- Community-Wide Messaging
- Automated Resident Surveys
- Analytics & Reporting
LET'S CONNECT!
It’s easy to get started.
Schedule a quick 30 minute demo with our team to learn more about our services!
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Looking to digitize your property maintenance? Schedule a demo with ServusConnect to learn how!
