Take Control of Maintenance Operations Across Your Portfolio

Built for multifamily operators who need control over maintenance, not guesswork. Standardize execution, gain real-time visibility, and keep work moving without delays or blind spots. Available in English and Spanish.

NetVendor service requests overview showing active, new, in-progress, and urgent requests alongside an ASAP priority work order with assigned vendor
95%
Tech Adoption Rate
80+%
Preventive Maintenance Inspections Completed on Time
20-30%
Reduction in Unit Turn Times

Faster fixes for residents. Less friction for your team

Work orders from every source: resident portal, PMS, web form, or direct entry, unified in one place. Your technicians get a mobile app they'll actually use. Your managers get visibility without having to ask for it.

Mobile app for techs
Photo & video upload
Automated resident SMS
Real-time visibility
English and Spanish
Speech to text
PMS sync
Accept/decline/reassign requests
Reroute & reprioritize
NetVendor mobile app showing resident service request workflow including real-time messaging with vendors, job status tracking, and post-completion feedback survey

Fewer vacancy days.
Consistent standards across every unit

A slow turn is an expensive turn. NetVendor Make-Readies coordinates every task, vendor, and inspection in one automated workflow, so vacancy days stop being a people problem and start being a system you can actually manage.

Automated timelines
Task sequencing
Real-time unit tracking
Vendor coordination
Standardized checklists
Rework reduction
Move-in date tracking
Portfolio-wide consistency
NetVendor make-ready schedule showing weekly unit turn tasks including inspections, cleaning, flooring, and installations across multiple units

Consistent inspections. Defensible documentation. Instant action

Simplify inspections with mobile capture and automatic work order creation from findings, without anything falling through between discovery and resolution.

Configurable templates
Move-in & move-out
Safety inspections
Photo capture in field
Timestamped records
Exportable audit trail
NetVendor mobile app showing a unit inspection with floorplan view for logging issues by location including carpet and sink damage

Happy residents renew

NetVendor automates every communication before and after service, so residents feel taken care of without your staff managing the thread.

Pre-visit SMS alerts
Completion notifications
Post-service surveys
Google Review routing
Issue escalation
Broadcast messaging
Engagement analytics
Regional benchmarking
NetVendor resident notifications showing automated SMS and in-app alerts for vendor arrival time and service request completion with feedback prompt

Visibility that tells you where to act, not just what happened

Technician performance, resident satisfaction, category breakdowns, and portfolio KPIs — all in one BI platform. No data team required.

Technician stats
Cycle time tracking
Portfolio KPI dashboards
Drill-down filters
Resident analytics
Category breakdowns
Owner-ready reports
Exportable data
NetVendor insights dashboard showing service requests, inspections, resident satisfaction scores, and monthly trend charts for a property portfolio

The app your technicians actually want to open

Most maintenance platforms are built for the people reviewing the data. NetVendor is built for the people doing the work, and the data gets better because of it.

Daily tech overview
Resident feedback feed
Earned badges
Completion streaks
Weekly performance score
Cycle time goals
Team leaderboards
Manager recognition tools
NetVendor mobile app showing technician daily and weekly job completion progress with gamified performance tracking

"We are no longer afraid of taking on new vendors when we expand. NetVendor makes it easy—we send out invitations, and many vendors are already in the system. There’s no compliance hesitation."

Kristina Super
Berger Communities

"The benefits of NetVendor go beyond the time savings and risk mitigation for your properties. It’s also extremely beneficial to your vendors... There is no downside."

Courtney Conover
Horizon Realty Advisors

"The NetVendor and Entrata integration isn’t just helpful—it’s critical. It gives us visibility into vendor compliance while eliminating the hassle of switching between systems."

Courtney Conover
Horizon Realty Advisors

“We knew immediately that NetVendor was the best fit. If a system doesn’t integrate easily, we don’t want it. NetVendor was our easiest integration, and it works flawlessly with Entrata.”

Kristina Super
Berger Communities

“We’ve cut at least 25–50% of the time we used to spend managing turns and work orders. What used to take spreadsheets and constant follow-ups now just happens in the system.”

Berny Trevino
Harbor Group Management

“The big advantage of switching to NetVendor was the built-in messaging. You can notify residents, get feedback, and manage everything from one interface.”

Boti Nemeth
Princeton Management

“Our vendors LOVE the app; so easy to use. Plus, it works offline. Before, we’d do an inspection, then lose all the data since the other app would glitch while connecting,”

Jonathan Shymonik
GatesHudson

It’s easy to get started.

Schedule a quick 30-minute demo with our team to learn more about our services!