Princeton Management
How Princeton Management transforms property maintenance through NetVendor’s connected, mobile-first Maintenance solution.
Princeton Management, a property management company overseeing more than 150 properties, needed a modern way to manage maintenance operations that were previously handled through whiteboards, paper inspections, and fragmented communication tools. By adopting NetVendor Maintenance, the team replaced manual processes with a centralized, mobile-first solution that streamlined work orders, digitized inspections, and enabled fast, built-in messaging for residents and staff.
✓ Mobile work orders — trackable, exportable, accessible anywhere
✓ Digital inspections with photos, notes, and follow-up work orders
✓ Built-in resident messaging and feedback in one interface
✓ Seamless MRI integration replacing fragmented tools
✓ Partnership model — feedback implemented, roadmap shared
Princeton Management was managing maintenance operations the traditional way — juggling whiteboards, pen-and-paper inspections, and multiple communication tools.
With hundreds of vendors across 150 properties, they needed a centralized, mobile-first solution that could simplify work order tracking, improve accountability, and integrate seamlessly with MRI.
Previous Method
- White Boards
- Web Based Applications
- Spreadsheets
- Scattered Communication
The Solution
Princeton Management needed more than a better app. They needed a system that could replace whiteboards, paper inspections, and scattered communication tools across 150+ properties — and connect everything to MRI without a heavy lift.
NetVendor Maintenance gave them exactly that: a centralized, mobile-first suite that streamlined work orders, digitized inspections, and gave every technician and manager a single place to work from.
- Mobile-first work order tracking — accessible, exportable, and real-time
- Digital make-ready board replacing manual turn coordination
- Paper-free inspections with photo capture and automatic follow-up work orders
- Native MRI integration with no manual data entry
“The big advantage of switching to NetVendor was the built-in messaging. You can notify residents, get feedback, and manage everything from one interface”
A Collaborative Partnership
Princeton worked closely with NetVendor to refine inspection templates, reporting flows, and new features. The team emphasized NetVendor’s responsiveness and willingness to implement feedback, calling it a key differentiator.
“The software itself is great, but what keeps us here is the partnership. NetVendor listens, implements feedback, and continues to develop tools that make sense.”
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