DELIGHT YOUR RESIDENTS

Resident Engagement

Maintenance plays a crucial role in overall Resident Satisfaction. ServusConnect automates resident engagement so residents are “in the know” and have a voice in their maintenance experiences.

GET BROCHURE

KEEP RESIDENTS INFORMED

SMS Alerts

If there is one thing that really residents dislike, it’s not knowing the status of their maintenance requests. ServusConnect automates resident service notifications to keep your residents informed without placing undo burden on staff.

EASY MASS COMMUNICATION

Community-Wide Messaging

Our Broadcast Message feature enables the Maintenance Team to send a one-to-many SMS & email message to every resident. Need to send a maintenance alert about an upcoming pest inspection to residents in a specific building?

Or maybe a quick update about an impending weather event to the entire property? Easy-peasy! You can even send a team-wide SMS notification about the donuts in the break room.

VOICE OF THE RESIDENT

Automated Resident Surveys

Our resident feedback dashboard features a great top-down view of survey statistics (open rates, engagement, send rates, etc) that will help you ask the right questions and improve your online property reputation.

Survey Effectiveness
Message Open Rates

Engagement Stats
Regional Performance

GET AUTOMATIC FEEDBACK

Automated Resident Surveys

How do Residents feel about your Maintenance Services? ServusConnect’s SMS-initiated automated Resident Survey makes it easy to assess! Great experiences are encouraged to leave a positive public review on Google, improving your overall online property reputation. Poor experiences are isolated and reported to the Property Team to resolve.