Hey All!
First, we would just like to say that this blog may sound like we are just bragging about how awesome our reporting and analytics are BUT we promise there is more to it! We aren’t trying to be pretentious, ServusConnect’s customer reporting, specific analytics, and customizable dashboards can be a real gamechanger for property performance and resident satisfaction!
Why is this so important?
We all know that residents make the world go round… wait maybe that isnt it, but residents and their satisfaction is super important! Resident satisfaction can tremendously help properties in a number of ways- resident satisfaction can help a property stand out to prospective residents, it can increase resident engagement, and of course it can encourage more leases to be fulfilled.
So how can we help?
All of us here at ServusConnect are very proud of our analytics reporting system. Our various dashboards can be as broad or as focused as you’d like, and we will ensure that they are telling you exactly what you want and need to know!
Geo-mapping
Our geo-mapping technology can give you a bird’s eye view of your property, but with some spice! Geo-mapping can track exactly what units, or properties are having issues; this can help give insight to possible trends that are taking place on your property so you can be proactive.
Dashboards
Dashboards are so much more than a handful of important numbers thrown on a screen! These helpful tools can put a property’s biggest weakness or strength right in front of you to monitor. Our dashboards can interpret how your residents feel about the work being done, it can monitor how your staff is performing, and how your team is handling their new software! We offer an amazing adoption dashboard that gives insight into which team members are using ServusConnect, this helps gage training needs, and areas of coaching. To help support our clients we offer some pretty great training as well as a fully staffed support team here in the US to help with any hiccups you may encounter along the way. Again, we’re not bragging we’re just pretty proud of what we have and love to show it off! So, if you haven’t seen ServusConnect it might be worth 30 mins of your time.